Tuesday, 9 November 2010

What behaviors make a good salesperson



"Sales is solving someone's problem"

Steps:

1.Establish an enviromen of trust- Eye contact
- Smile (customers are not guilty if you are having a bad day)
- Interest

2.Give useful information (educate them)
-Ask them what are they looking for

3.Consideration!!!
-All customers are different, you must analize every customer to find out how to handle it in order to avoid annoying the customer

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