"Sales is solving someone's problem"
Steps:
1.Establish an enviromen of trust- Eye contact
- Smile (customers are not guilty if you are having a bad day)
- Interest
2.Give useful information (educate them)
-Ask them what are they looking for
3.Consideration!!!
-All customers are different, you must analize every customer to find out how to handle it in order to avoid annoying the customer
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